Quality Improvement (CI) is distinguished from Control. QI is focused on increasing the ability of fulfilling the quality requirements in any discipline ie efficiency, effectiveness, traceability, etc. Quality Improvement Fundamentals focuses on importance of gathering data and using them for making decisions to improve the processes or resolve them completely.
QI is vital in competition to improve and capture additional market share, to emphasis customer confidence and continual improvement of processes, products and human resources. This superiority is attained by applying the breakthrough concepts in problem solving.
This course provides the operatives the basic knowledge of understanding the value of the data collection, traceability and application of them. Focused operatives to perform their job with improved accuracy, knowledge, sense and also as a foundation to next step of continues learning.